FTC will accept substitutions (in writing). Please notify us as soon as possible.
Early Cancellations (two weeks and more prior to the course date):
Refund will be issued for the registration fee paid, less a 25% processing charge.
Late Cancellations (less than two weeks prior to the course date):
No refunds will be issued for late cancellations.
Program Cancellation
FTC reserves the right to cancel or postpone a program due to unforeseen circumstances. Should this occur, you will be notified as soon as possible. All efforts will be made to notify participants at minimum two weeks before the scheduled event. If FTC cancels a course, your entire registration fee will be refunded or substituted for the new course date.
Travel
In the event that you are travelling to attend a training program, please purchase travel insurance should the program be cancelled or postponed due to unforeseen circumstances.
Note: FTC requires all participants to register no later than 48 hours before the program is due to start.
Course fees listed in the annual calendar are subject to change at any time. For the most up-to-date course pricing, please refer to our website: www.ftconsulting.ca